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At this time of year, I spend a lot of time shopping online for gifts. One of the very first things that I do when I’m looking at a potential gift for one of my children or a family member is to check the reviews and ratings of a product. I also do the same thing when I’m searching for a service. Do you know that on your Facebook Fan Page, you can offer your clients and customers a place to add reviews of your products or services? Here is how! (click on the screen shots to enlarge.)
Log into your Facebook account and go to your Fan Page. The first thing you need to see is if the “Reviews” tab is already installed and hidden on the tabs bar. The first place you want to check is under the tab that looks like this “>>”. Once you click on it there will be a list of tabs that are at the end of the tab bar. If “Reviews” is there, go ahead and click on it and drag it to where you want it to appear on the tabs bar.
If it’s not there, then you should check to see if it’s installed but not active in your tabs. To do this, click on the tab that looks like this: “+.” This will display applications that are installed but not in use. If you see “Reviews” listed, go ahead and click on it and drag it to where you want it to appear on the tabs bar. If it’s not there, no worries! It’s just time to add the application!
First step is to click on “Edit Page” on your Fan Page which is on the left side under you business logo or your profile picture.
This takes you to the administrator page that manages your Fan Page. Here you want to scroll all the way down to “More Applications.” Click on “Browse More.” Remember this step because this is a super easy way to add more applications to your Fan Page in the future.
Once you are on the “Browse More Applications” page, enter “Reviews” into the search box. Once the search is complete, there will be more then one choice, make sure you choose: “Reviews by Facebook.”
This will take you to the application page. Anytime you are adding an application to your Fan Page, you want to make sure you are clicking “Add to My Page.” After you complete this step, you need to go back to your administrator page of your Fan Page and scroll down until you find the “Reviews” box.
Once you find the “Reviews” box, click on “Application Settings.” This is another important step to remember when it comes to adding applications to your Facebook personal page and your Fan Page. If you miss this step, many times you will not see you application. Once the box pops up, make sure “Boxes” and “Tab” shows as “Added.” (You can do this by clicking on the words “add”).
Almost done! Now, you need to scroll up, click on “View Page” and go back to your Fan Page. Once on this page click on t “+” tab and find “Reviews.” Click on “Reviews” and drag it over to where you want it to show up on your tab bar.
I hope you found this post helpful! I think it’s very important to show potential clients and customers honest reviews on your products and services. If you have any questions regarding how to do this, feel free to email me at firstname.lastname@example.org